Problem: An outdated website with unclear service descriptions and a team page that hadn’t been touched in over a year.

Solution: Rewrote service pages in plain language, refreshed the team page, tightened the mobile layout, and clarified the primary call to action on every page.

Result: A clearer visitor journey from homepage to enquiry, and a website the internal team could keep sending prospects to with confidence.

Problem: A personal website that hadn’t reflected new speaking engagements, publications, or a role change in over a year.

Solution: Brought the biography, portfolio, and recent media appearances current, and set up a simple recurring process for future updates.

Result: A personal site that stayed current automatically — updated the same week something changed, not months later.

Problem: Seasonal promotions were consistently published late because updating the site meant waiting on an outside freelancer.

Solution: Moved the business onto a monthly plan with a fast-turnaround request process, plus a review of page speed and mobile checkout flow.

Result: Promotions now go live on schedule, and page load times improved noticeably on mobile.